This policy explains what information Harvey's Elite Care collects, how it is used, where it is stored, and how you may contact us about your information.
Effective date: August 3, 2026
Harvey's Elite Care respects your privacy and is committed to handling personal information responsibly. This policy applies to information you voluntarily provide through our website forms, email communications, and telephone inquiries.
We collect personal information only when you voluntarily submit a quote request, booking request, email, or telephone inquiry.
The information may include:
We do not currently operate a separate customer database or customer relationship management system. Information submitted through our website is delivered to and retained in our business email account.
Please avoid including unnecessary sensitive information, passwords, financial account details, alarm codes, or permanent access codes in a website form or ordinary email.
We use the information you provide to:
We do not use information submitted through these forms for unrelated purposes without obtaining additional consent where required.
Quote and booking requests submitted through this website are transmitted using EmailJS and delivered to the Harvey's Elite Care business email account.
The information submitted through a form may also be processed or temporarily retained by EmailJS as part of its request and account activity systems. EmailJS maintains its own privacy and security practices.
Once delivered, the request is stored as an email in our business email account. We do not currently copy the submitted information into a separate customer database.
Information submitted through the website is generally retained in our business email account for as long as reasonably necessary to:
Emails containing personal information may be deleted when they are no longer reasonably required for these purposes, subject to any applicable legal or record-keeping requirements.
We do not sell or rent personal information.
Information may be accessible to or processed by:
We limit disclosure to what is reasonably necessary for the relevant purpose.
We take reasonable steps to protect the business email account and the information contained in it. These steps may include password protection, restricted account access, device security, and multi-factor authentication where available.
No email service, website form, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You may contact us to ask whether we hold personal information about you in our email records, request access to that information, or ask us to correct inaccurate information.
You may also request deletion of information that is no longer required, subject to any legitimate legal, contractual, tax, insurance, security, or record-keeping obligations.
We may need to verify your identity before responding to a request.
We may update this Privacy Policy when our services, technology, business practices, or legal obligations change. The revised version will be posted on this page with an updated effective date.
Contact Harvey's Elite Care if you have a privacy question or would like to request access, correction, or deletion of information held in our email records.